Question 1

Are your hearing tests really free?

Accepted Answer

Yes. Total Hearing Aid Center offers a 100% free, no-obligation hearing evaluation at our East Dallas office. There's no cost and no pressure to buy — you'll get a clear picture of your hearing and honest recommendations either way.

Question 2

How do I know if I need a hearing aid?

Accepted Answer

Common signs include turning the TV up, asking people to repeat themselves, struggling to follow conversation in restaurants, ringing in the ears, and feeling worn out after social events. A free hearing evaluation is the only way to know for sure — and it takes less than an hour.

Question 3

What happens during a hearing test, and how long does it take?

Accepted Answer

We'll review your history, examine your ear canals, and play a series of tones at different pitches and volumes while you respond when you hear them. The results are plotted on an audiogram that shows the type and degree of any hearing loss. Most evaluations take 45–60 minutes, and we explain your results in plain English the same day.

Question 4

How much do hearing aids cost in 2026?

Accepted Answer

A pair of professionally fitted hearing aids generally ranges from about $2,000 to $8,000 depending on technology level and features. That price reflects more than the device — it includes your evaluation, custom programming, Real Ear Measurement verification, fittings, follow-up care, and warranty. We carry options at multiple price points and will show you exactly what each tier includes before you decide.

Question 5

Does Medicare cover hearing aids?

Accepted Answer

Original Medicare (Parts A & B) does not cover hearing aids or routine hearing exams. However, most Medicare Advantage (Part C) plans in 2026 include a hearing benefit — often a $500–$2,500 allowance per ear. We'll help you check your specific plan's benefit and apply it.

Question 6

Do you offer financing or payment plans?

Accepted Answer

Yes. We offer flexible payment and financing options so better hearing fits your budget. Ask about current plans during your free evaluation.

Question 7

Which hearing aid brands do you carry?

Accepted Answer

We're an independent provider, so we fit the leading manufacturers — including Phonak, Oticon, Starkey, ReSound, Widex, and Signia — and recommend based on your hearing, lifestyle, and budget rather than pushing a single brand.

Question 8

Do hearing aids connect to my phone and TV?

Accepted Answer

Most modern hearing aids stream audio directly from iPhone and Android phones, take calls hands-free, and connect to TVs and accessories via Bluetooth. We'll confirm compatibility with your devices.

Question 9

Are rechargeable hearing aids better than ones with batteries?

Accepted Answer

Rechargeable models are the most popular choice today — no fiddling with tiny batteries, and a single charge typically lasts a full day. Traditional battery models still suit some users. We'll help you choose.

Question 10

What's the difference between OTC and prescription hearing aids?

Accepted Answer

Over-the-counter (OTC) hearing aids are sold without a professional and are designed for adults with perceived mild-to-moderate loss. Prescription hearing aids are selected and custom-programmed to your specific audiogram and ear canal by a specialist, with professional verification and ongoing care. The technology gap has narrowed, but prescription devices still deliver better results for most people because they're tuned to your ears — not a one-size guess.

Question 11

How long do hearing aids last?

Accepted Answer

With proper care, most hearing aids last 4–6 years. Regular cleanings and maintenance (which we provide) extend their life and keep them performing.

Question 12

Do you repair hearing aids you didn't sell?

Accepted Answer

Yes. We clean, maintain, and repair most major hearing aid brands, whether or not you bought them from us.

Question 13

Can hearing aids help with ringing in my ears (tinnitus)?

Accepted Answer

Often, yes. For many people, hearing aids reduce the prominence of tinnitus by restoring background sound, and many devices include built-in tinnitus-masking features. We offer dedicated tinnitus evaluations and management.

Question 14

Is untreated hearing loss really linked to dementia?

Accepted Answer

Research is clear that midlife hearing loss is the single largest modifiable risk factor for dementia — the 2024 Lancet Commission estimated that treating hearing loss could prevent up to 7% of dementia cases. Treating hearing loss early helps keep your brain engaged and is one of the most protective steps you can take.

Question 15

Where are you located and what areas do you serve?

Accepted Answer

We're at 1151 N. Buckner Blvd., Suite 205, Dallas, TX 75218, serving East Dallas, Lakewood, Casa Linda, Lake Highlands, Garland, Mesquite, Richardson, Rowlett, and Rockwall. By appointment only. Call 972-914-9592 to book.

Question 16

Do I need an appointment, and how soon can I be seen?

Accepted Answer

We recommend booking so we can give you our full attention, and we typically offer same-week appointments. Call 972-914-9592 or use our online form.

Frequently Asked Questions

Hearing Tests

Costs & Insurance

Choosing Hearing Aids

OTC vs. Prescription

Care & Repair

Tinnitus

Hearing & Health

Visiting Us

Don't Wait to Hear Better.